This policy covers every payment for a VIBEY plan.
A full refund within 14 days
Every payment for a VIBEY plan is refunded in full if you ask within 14 days of that payment. This covers your first payment and every renewal after it.
You do not need to give a reason, and it does not matter how much you used VIBEY.
How to ask for a refund
Open the Paddle customer portal from the "Manage subscription" link in your receipt email, or at paddle.net, and ask for a refund there.
Who issues the refund
Paddle.com is the Merchant of Record for all our orders, so Paddle issues the refund, to the payment method you paid with.
Cancel any time
You can cancel your subscription at any time. Cancelling stops the next renewal, your plan stays active until the end of the period you have paid for, and you are not charged again.
Your rights under the law
Nothing in this policy limits your rights under consumer law.
Contact
Questions about VIBEY, a charge or a refund? Write to vibey@jstudio.io.